Coronavirus Pandemic Update!

Shah and Associates Family Practice is OPEN during this stay-at-home order and will continue to serve your medical needs. Healthcare is considered an essential service. During this tough time, we have opened several visit options to address your medical needs

• In-Office appointments
• E-visits through computer, Laptop and your Smart phone
• Phone call consults

Your safety is well as our staff’s safety is our top priority!!

We are taking all required steps and beyond to keep everyone safe:

• We have taken steps to Isolate exposure of our healthy patients from unfortunately sick patients by triaging them and examining them in their own vehicles
• We sanitize all, surfaces, doors, knobs and desks every hour.
• We of course clean and sanitize all exam rooms after every patient
• We screen and take the temperatures of all patients who arrive
• We check our staff’s temperatures daily
• We are screening for COVID-19 when appropriate and treating all respiratory illnesses from vehicle

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Frequently Asked Questions:

• If I suspect I have or was exposed to COVID-19, what is the first step?
  • Call us or send a portal message to Shah and Associates Family Practice (unless you are short of breath, call 911 or go to the nearest emergency room).
• Can I have my physical now?
  • Our office is still open to see patients. We take all the necessary precautions to keep the office safe for our patients and staff. Sick patients are not seen in the clinic.
• What do I do if I have another illness not related to COVID-19?
  • Depending on the symptoms, we will guide you to the best solution (telehealth, e-visit, or in the office).
• How will I be billed?
  • Each insurance company determines that, but many are waiving the copay for any services related to the pandemic (from late March to the end of April and perhaps longer). This is not a guarantee though.
• What if I am due for a routine follow-up visit for a chronic condition such as diabetes or depression?
  • We will offer telehealth visits or e-visits when appropriate, and in some cases, it may require you to be seen in the comfort of your own vehicle in our parking lot.
• Has Shah and Associates Family Practice seen patients with COVID-19 yet?
  • As of 4/24/2020, none of our patients have tested positive. We will update this if that happens. (updated weekly)